Justia Consumer Law Opinion Summaries

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In this case, Damien T. Davis and Johnetta H. Lane ("the plaintiffs") filed suit against Nissan North America, Inc. and Nissan of San Bernardino ("Nissan") after they allegedly bought a faulty Nissan vehicle with a defective transmission. Nissan attempted to compel arbitration as per the arbitration clause in the sale contract between plaintiffs and the dealership. However, the trial court denied the motion, ruling that Nissan, not being a party to the contract, could not invoke the clause based on the doctrine of equitable estoppel.Nissan appealed the decision, arguing that the trial court erred by refusing to compel arbitration based on equitable estoppel. However, the Court of Appeal, Fourth Appellate District Division One, State of California, agreed with the trial court's ruling reasoning that Nissan's reliance on the doctrine of equitable estoppel was misplaced. It explained that equitable estoppel applies when a party's claims against a non-signatory are dependent upon the underlying contractual obligations. Here, the plaintiffs' claims were not founded on the sale contract's terms, but rather on Nissan's statutory obligations under the Song-Beverly Act relating to manufacturer warranties. The court concluded that the plaintiffs are pursuing their statutory and tort claims in court, and there was no inequity in allowing them to do so.Therefore, Nissan's motion to compel arbitration was denied, and the trial court's order was affirmed. View "Davis v. Nissan North America, Inc." on Justia Law

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In this case, the United States Court of Appeals for the Fifth Circuit examined a case involving widowed octogenarians Iris Calogero and Margie Nell Randolph, who received dunning letters from a Louisiana law firm, Shows, Cali & Walsh (SCW). The letters came as part of the recovery efforts for a program known as the "Road Home" grant program, which was established to provide funds for home repair and rebuilding after Hurricanes Katrina and Rita. The widows claimed that the letters were misleading and violated the Fair Debt Collection Practices Act (FDCPA). The district court initially granted summary judgment in favor of SCW, but this ruling was reversed on appeal.The case centered on the interpretation of the FDCPA, which prohibits debt collectors from using false or misleading representations in connection with the collection of any debt. The plaintiffs claimed that SCW had misrepresented the status of their debts, collected or attempted to collect time-barred debts, and threatened to assess attorneys' fees without determining whether such a right existed.The Fifth Circuit Court of Appeals agreed with the plaintiffs and held that SCW had violated the FDCPA in three ways: by misrepresenting the judicial enforceability of the time-barred debts; by mischaracterizing Calogero's debt; and by misrepresenting the availability of attorneys' fees. The court found that the dunning letters were untimely, misleading, and threatened action that SCW had no legal basis to take, such as collecting attorneys' fees not authorized by contract or statute.Therefore, the Court reversed the district court's judgment and remanded the case for further proceedings. View "Calogero v. Shows, Cali & Walsh" on Justia Law

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The case at hand involves a putative class action brought against RAC Acceptance East, LLC, by Shannon McBurnie and April Spruell. The plaintiffs argue that two fees imposed by RAC, operators of retail stores that lease household and electronic items through rent-to-own contracts, violated California consumer protection laws. RAC sought to compel arbitration, citing an arbitration agreement with the plaintiffs. The district court denied RAC's motion, and RAC appealed the decision.RAC argued that a recent Supreme Court decision, Viking River Cruises, Inc. v. Moriana, implicitly abrogated a prior Ninth Circuit decision, Blair v. Rent-A-Center, Inc., which held that RAC's arbitration agreement was unenforceable under California law. The Ninth Circuit disagreed, stating that Viking River was not irreconcilable with Blair, and that Viking River dealt with different claims from those at issue in this case. Therefore, Blair remained binding.RAC also argued that the plaintiffs' claim for public injunctive relief was mooted by a Consent Decree it entered into with the California Attorney General. The court disagreed, stating that the Consent Decree did not address whether the $45 processing fee in this case violates the law, and therefore, the challenge to the fee was not moot.However, RAC contended that the plaintiffs lacked standing to challenge a $1.99 expedited payment fee because Spruell did not actually pay the fee. The court remanded this issue to the district court for further consideration. As a result, the Ninth Circuit affirmed the district court's denial of RAC's motion to compel arbitration in part and remanded the case for further proceedings on the issue of the standing of the plaintiffs to challenge the $1.99 expedited payment fee. View "McBurnie v. RAC Acceptance East, LLC" on Justia Law

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The Maine Supreme Judicial Court addressed an appeal from Citibank, N.A., challenging a District Court judgment in favor of the defendant, Ashley Moser, in a case related to the collection of credit card debt. The bank argued that the judgment violated its procedural due process rights due to insufficient notice about a hearing scheduled on April 12, 2023.The court had issued notices for both a 'first mediation' and a 'debt collection hearing' on the same day, at the same time, and in the same room. On the hearing day, Citibank's counsel attended without a representative from the bank, assuming that the case was scheduled for mediation and not a final hearing. The court proceeded with the hearing and entered a judgment in favor of Moser, as Citibank failed to satisfy its burden of proof.Citibank appealed, claiming the notices were ambiguous and violated its right to procedural due process. The Supreme Judicial Court agreed with Citibank, noting that the competing notices created an impossibility of both a mediation and a hearing taking place simultaneously. It ruled that the ambiguity in the notices and the court's subsequent judgment denied Citibank the required notice and meaningful opportunity to be heard. The court vacated the judgment and remanded the case for further proceedings. View "Citibank, N.A. v. Moser" on Justia Law

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The Fourth Appellate District Division One of the California Court of Appeal affirmed, with a minor modification, a lower court's decision that Ashford University, LLC and Zovio, Inc. violated California's unfair competition law and false advertising law. Over a decade, the defendants made false and misleading statements to prospective students, committing 1,243,099 violations. The trial court imposed a penalty of $22,375,782, which the defendants challenged as excessive. The appeal court agreed with the defendants that the lower court inadvertently included violations outside the false advertising law's statute of limitations in the penalty calculation. The court reduced the penalty by $933,453. However, the court rejected the defendants' other arguments, including that the penalty should be further reduced because it did not bear a reasonable relationship to the harm proven at trial, violated extraterritoriality principles, and was excessive given the defendants' financial status. The court found the penalty was reasonably related to the harm caused, the defendants could pay the penalty, and the defendants' misconduct emanated from California, so principles of extraterritoriality were not violated. View "People v. Ashford University, LLC" on Justia Law

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Two individuals, Ronald and Karen White, bought a used car from Real Deal Auto Sales & Service Center, LLC. After experiencing issues with the car, the Whites asked Real Deal to either replace the car's catalytic converters or give them a refund, which Real Deal refused. Subsequently, the Whites repaired the car themselves and sued Real Deal in a small claims action. The District Court ordered Real Deal to pay the Whites $6,000 for the repairs, plus costs. Real Deal appealed this decision to the Superior Court, which reversed the District Court's decision. The Whites appealed this reversal to the Maine Supreme Judicial Court.The Maine Supreme Judicial Court ruled in favor of the Whites, agreeing that the Superior Court erred in reversing the original judgement. The case was therefore remanded for reinstatement of the small claims judgement in favor of the Whites.This decision was based on a Maine law which states that a dealer warrants that a vehicle has been inspected according to rules laid down by the state. Evidence presented by the Whites suggested that parts of the car's exhaust system were inadequate, which could have led the District Court to infer that the car did not meet state inspection standards at the time of sale. As such, the Maine Supreme Judicial Court concluded that the evidence could support a determination that Real Deal breached the warranty of inspectability, thereby violating the Unfair Trade Practices Act. The Court remanded the matter to the Superior Court to enter a judgment affirming the District Court’s small claims judgement in favor of the Whites. View "White v. Real Deal Auto Sales & Service Center, LLC" on Justia Law

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The Supreme Court of California, in a case involving a dispute over California's lemon law, ruled in favor of the plaintiff, Lisa Niedermeier. Niedermeier had purchased a new Jeep Wrangler from FCA US LLC, which was defective. Despite numerous attempts to repair the vehicle, the issues persisted. Niedermeier requested FCA buy back the vehicle, but FCA declined. Eventually, she traded in the defective vehicle for a new one, receiving a trade-in credit.Niedermeier later sued FCA for breach of warranty under the Song-Beverly Consumer Warranty Act. A jury found in her favor and awarded her a significant sum. FCA appealed, arguing the award should be reduced by the trade-in amount. The Court of Appeal agreed with FCA, but the Supreme Court reversed this decision.The Supreme Court held that in an action under the Song-Beverly Act, neither a trade-in credit nor sale proceeds reduce the statutory restitution remedy. The court reasoned that the Act's plain language does not permit such a reduction. Additionally, the court found that this interpretation is supported by the legislative history and consumer-protective purpose of the Act. The court further noted that allowing such a reduction would incentivize manufacturers to delay compliance with the Act.The court concluded that the statutory restitution remedy should not be reduced by a trade-in credit or sale proceeds, at least in cases where a consumer is forced to trade in or sell a defective vehicle due to the manufacturer's failure to comply with the Act. Therefore, the court reversed the judgment of the Court of Appeal. View "Niedermeier v. FCA US LLC" on Justia Law

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In this case, Michael Bordick and Monica Bordick defaulted on a loan from Franklin Savings Bank, which was secured with a hunting cabin they owned on property they leased. The Bank filed a complaint for recovery of the cabin, and the Business and Consumer Docket ruled in favor of the Bank. The Bordicks appealed, arguing that the Bank did not make disclosures required by the Federal Truth in Lending Act (TILA). The Bank argued that the credit transaction was not subject to TILA.The Maine Supreme Judicial Court held that a credit transaction secured by real property in the form of a lease is not exempt from TILA under 15 U.S.C.A. § 1603(3). However, the court also found that the lower court applied an incorrect test to determine whether the loan was for commercial purposes and therefore exempt under § 1603(1). The court vacated the judgment in favor of the Bank and remanded the case for the lower court to determine the nature of the loan, looking at the totality of the circumstances.The court also clarified that although the leased land where the cabin was located was not the Bordicks' principal dwelling, the credit transaction is not exempt from TILA under § 1603(3) because it was secured with real property. View "Franklin Savings Bank v. Bordick" on Justia Law

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In this case, the plaintiff Jacob Ayers purchased a new Jeep Grand Cherokee manufactured by the defendant, FCA US, LLC (FCA). After experiencing numerous problems with the vehicle, he asked FCA to repurchase it, but FCA refused. Ayers then sued FCA under the Song-Beverly Consumer Warranty Act, also known as the lemon law. During the course of litigation, FCA made multiple offers to settle the case. However, Ayers rejected these offers and continued to litigate. Later, Ayers traded in the Jeep for a new vehicle, receiving a credit of $13,000.In 2020, a court decision (Niedermeier v. FCA US LLC) held that the Song-Beverly restitution remedy does not include amounts a plaintiff has already recovered by trading in the vehicle at issue. This decision effectively reduced Ayers' maximum potential recovery by three times the amount of the trade-in. In January 2021, Ayers served FCA with a section 998 offer for $125,000 plus costs, expenses, and attorney fees, which FCA accepted.The dispute then centered on how much FCA should pay Ayers in attorney fees and costs. FCA argued that its earlier offer to settle the case (made under section 998 of the California Code of Civil Procedure) cut off Ayers' right to attorney fees incurred after the date of that offer. The trial court rejected this argument, and FCA appealed.The Court of Appeal of the State of California reversed the lower court's decision. The court held that section 998 does apply to a case that is resolved by a pretrial settlement. It also held that an intervening change in law that reduced the maximum amount a plaintiff could recover at trial does not exempt the plaintiff from the consequences of section 998. The court concluded that FCA's earlier settlement offer was valid and that it cut off Ayers' right to attorney fees incurred after the date of that offer.The court remanded the case to the trial court with instructions to enter a new judgment excluding any costs incurred by Ayers after the date of FCA's earlier offer. FCA was also awarded costs on appeal. View "Ayers v. FCA US, LLC" on Justia Law

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In the case of Maryann Jones v. Solgen Construction, LLC and GoodLeap, LLC, the Court of Appeal of the State of California Fifth Appellate District affirmed the trial court's decision not to compel arbitration. The case concerned a business relationship involving the installation of home solar panels. The appellants, Solgen Construction and GoodLeap, had appealed the trial court's denial of their separate motions to compel arbitration, arguing that the court had erred in several ways, including by concluding that no valid agreement to arbitrate existed.Jones, the respondent, had filed a lawsuit alleging fraudulent misrepresentation, fraudulent concealment, negligence, and violations of various consumer protection laws. She contended that she had been misled into believing she was signing up for a free government program to lower her energy costs, not entering into a 25-year loan agreement for solar panels. The appellants argued that Jones had signed contracts containing arbitration clauses, but the court found that the appellants had failed to meet their burden of demonstrating the existence of a valid arbitration agreement. The court also held that the contract was unenforceable due to being unconscionable.The appellate court affirmed the trial court's decision, rejecting the appellants' arguments that an evidentiary hearing should have been held and that the court had erred in its interpretation of the evidence and the law. It found that the trial court had not abused its discretion and that its finding that the appellants failed to meet their burden of proof was not erroneous as a matter of law. View "Jones v. Solgen Construction" on Justia Law